Campfire Crossing

Campfire Crossing Support

We're a small team and we'd love to help. Campfire Crossing is published under the Phaseframe Studios brand.

Email us

For help, feedback, or account questions:

support@campfirecrossing.com

What we can help with

  • Account access and login problems
  • Purchase questions and Restore Purchases
  • Gameplay problems and bugs
  • Reporting players and safety concerns
  • Privacy questions
  • Account deletion questions

Purchases

Purchases are processed by the Apple App Store. If a purchased non-consumable Personal Gear item is missing, open the Store in the app and choose Restore Purchases. Consumable items generally cannot be restored after they are consumed or applied. Billing and refund questions may require Apple purchase support.

Account Deletion

You can permanently delete your account in the app. Go to Settings, choose Delete Account, and follow the confirmation steps. Deletion is permanent.

Reporting and Blocking

Use the in-app report option where possible. For extra safety concerns, email support@campfirecrossing.com.

Policies

Contact

Email support@campfirecrossing.com. Campfire Crossing is published under the Phaseframe Studios brand.